Operations Manager
2 days ago
Job Overview
Acko General Insurance is seeking a highly skilled Operations Manager - Insurance Sector to join our team. In this role, you will be responsible for designing, implementing, and refining key operational processes for post-payment journeys of health and life D2C insurance products.
Key Responsibilities:
- Define and maintain SOPs to drive operational efficiency.
- Manage vendor relationships end-to-end.
- Collaborate with finance teams for accurate reconciliation processes.
- Coordinate with product and analytics teams for solution workshops and GTM strategies.
- Monitor and drive key initiatives to enhance NPS of customers across journeys.
Requirements:
- Bachelor's or Master's degree from Tier 1 institutions, preferably with a specialisation in Operations or Finance.
- 4+ years of experience in operations, preferably within the insurance or financial services sectors.
- Proven track record of working with external vendors and cross-functional teams.
Salary: ₹8-12 lakhs per annum.
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