IT Operations Manager

3 weeks ago


Bengaluru, Karnataka, India Web Synergies Pvt Ltd Full time

Job Title: IT Operations Manager

Location: Bangalore (Hybrid)

Estimated Salary: ₹2,500,000 - ₹3,500,000 per annum

Company Overview: Web Synergies Pvt Ltd is a leading provider of Data Center Management and IT services. We are seeking an experienced IT Operations Manager to lead our service delivery team in Bangalore.

Key Responsibilities:

  • Manage outsourced vendors for Data Center Operations, ensuring compliance with SLAs and achieving performance targets.
  • Implement and follow ITIL processes including Incident, Change, and Problem Management for enhanced service delivery.
  • Lead major incident response teams, coordinate with cross-functional groups, and ensure quick resolution to minimize downtime and impact on business operations.
  • Manage budgets and reduce operational costs related to Data Center operations through resource optimization and process improvement.
  • Maintain and track Data Center assets, ensuring accurate inventory management and optimal utilization.
  • Oversee Change Management processes, ensuring minimal disruption to services and operations during transitions.
  • Drive automation in data center processes and service management to improve efficiency, reduce manual intervention, and increase reliability.
  • Build and maintain relationships with key stakeholders, including application owners, to align service delivery with business requirements.
  • Ensure adherence to industry standards, regulatory requirements, and internal policies for Data Center and IT operations.


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