IT Operations Manager
3 weeks ago
Job Title: IT Operations Manager
Location: Bangalore (Hybrid)
Estimated Salary: ₹2,500,000 - ₹3,500,000 per annum
Company Overview: Web Synergies Pvt Ltd is a leading provider of Data Center Management and IT services. We are seeking an experienced IT Operations Manager to lead our service delivery team in Bangalore.
Key Responsibilities:
- Manage outsourced vendors for Data Center Operations, ensuring compliance with SLAs and achieving performance targets.
- Implement and follow ITIL processes including Incident, Change, and Problem Management for enhanced service delivery.
- Lead major incident response teams, coordinate with cross-functional groups, and ensure quick resolution to minimize downtime and impact on business operations.
- Manage budgets and reduce operational costs related to Data Center operations through resource optimization and process improvement.
- Maintain and track Data Center assets, ensuring accurate inventory management and optimal utilization.
- Oversee Change Management processes, ensuring minimal disruption to services and operations during transitions.
- Drive automation in data center processes and service management to improve efficiency, reduce manual intervention, and increase reliability.
- Build and maintain relationships with key stakeholders, including application owners, to align service delivery with business requirements.
- Ensure adherence to industry standards, regulatory requirements, and internal policies for Data Center and IT operations.
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