Process Improvement Specialist

3 days ago

Agra, Uttar Pradesh, India beBeeAppian Full time ₹ 15,00,000 - ₹ 23,00,000

Role Overview:

We are seeking a skilled Business Process Management (BPM) professional to join our delivery team.

The ideal candidate will have experience in process mapping, requirements capture, and ensuring successful outcomes for Appian solutions.

This is a client-facing role where you'll collaborate with stakeholders to deliver automation projects across onboarding, lending, payments, compliance, and customer service.

Key Responsibilities:
  • Collaborate with banking stakeholders to capture requirements, processes, and workflows.
  • Translate business needs into functional specifications, user stories, and Appian solution requirements.
  • Serve as the bridge between business teams and Appian developers.
  • Participate in discovery workshops, design sessions, and UAT planning.
  • Define process improvements and digitisation opportunities aligned to banking best practice.
  • Support compliance and regulatory requirements in delivery.
Requirements:
  • 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services.
  • Hands-on experience writing requirements for Appian BPM solutions.
  • Strong documentation skills (BRDs, FRDs, user stories, process flows).
  • Experience working in Agile (Scrum/Kanban) environments.
  • Excellent stakeholder management and communication skills.
Benefits:

You'll be directly shaping automation and digitisation across banking workflows that impact millions of customers. This is a hands-on, high-impact position with visibility across business and technology, giving you the chance to grow your expertise in Appian and financial services.

The role is remote-friendly, aligned to the GCC working week and working hours.

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