
Platform Engineering Leader
4 days ago
About the Role
We're seeking an experienced Senior Technical Program Manager to join our team.
You'll play a critical role in delivering a consistently world-class customer experience by driving and orchestrating program execution, ensuring seamless alignment across product, design, engineering, and cross-functional teams to deliver high-impact outcomes.
As a self-driven, detail-oriented TPM, you'll thrive on solving complex engineering challenges, championing quality, and bringing a collaborative, hands-on leadership style to cross-functional teams. You'll drive modern practices in the AI-enabled world that demands not just technical execution but systems thinking, trust-building, strategic alignment, and driving impactful business outcomes in an accelerated way.
Your Key Responsibilities
- Drive the delivery and execution of platform engineering roadmap (multiple medium to large-scale, complex projects) by imbibing a strategic outlook from the outset and by partnering with engineering, product, design, QA, DevOps and other cross-functional teams.
- Own timelines, risk mitigation, and stakeholder alignment across all levels, fostering transparent communication around shared outcomes and customer expectations.
- Drive AI-first program thinking by grounding decisions in metrics, facts, and structured narratives to ensure strategic alignment.
- Identify dependencies (cross-stream) and risks early and mitigate them before they become a crisis.
- Ensure smooth execution of complex programs or programs with cross-stream dependenciesCoordinate efforts across data engineering, ML, infra, security, compliance, and product teams.
- Facilitate technical discussions around architectural trade-offs, scaling challenges, and system performance with the goal of unblocking teams.
- Build and institutionalize reusable frameworks and tools to enable predictable, repeatable execution in a fast-paced, dynamic environment.
- Periodically drive the health of the systems, Operational Readiness, and Incident Response Management.
- Work closely with engineering leaders to define, implement, standardize and continuously evolve the practices.
- Foster a culture of agility, adaptability, resilience, speed, and continuous improvement, ensuring good practices and light-touch processes that accelerate from planning, execution, to launch and successful landing.
What We're Looking For
- A minimum of 8-10 years of relevant experience in a TPM role, preferably in an enterprise SaaS/Cloud architecture.
- Skilled and experienced in driving large-scale platform engineering initiatives involving cross-functional teams, multiple stakeholders, and high business impact.
- Past experience in establishing and driving engineering productivity metrics and transformation.
- Ability to manage fast-changing priorities and bring clarity to ambiguity, common in AI development cycles.
- Strong technical foundation in System Design and Architecture, Distributed systems and microservices architecture , API design principles (REST, GraphQL, gRPC), Performance, Scalability and Security , Knowledge of Authentication vs Authorization, and Enterprise Integrations, SSO protocols (SAML, OAuth 2.0, OpenID Connect), Identity & Access Management (IAM) frameworks, Multi-Factor Authentication (MFA) & Role-Based Access Control (RBAC), Just-in-time (JIT) provisioning and SCIM (System for Cross-domain Identity Management), Observability and Monitoring: Exposure to APM tools like Datadog.
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