Sales Auditor
1 month ago
Company Overview
Sampoorna Consultants is proud to partner with a leading Bangalore-based company that has been a pioneer in the resin and chemical industry for 20 years. Their products and services are renowned for their high quality, competitive pricing, and low maintenance.
Job Responsibilities
- Conduct thorough reviews of sales records to assess customer satisfaction with product quality, delivery timelines, and other key factors.
- Perform meticulous audits of customer invoices to ensure accuracy and compliance.
- Engage with clients to discuss their needs and requirements prior to conducting audits.
- Review contract terms and conditions to guarantee adherence to industry standards.
- Observe sales representatives demonstrating product features and benefits effectively.
- Investigate customer complaints regarding product quality or delivery issues to identify root causes and propose solutions to management.
- Record details of customer complaints, including the nature of the issue, parties involved, resolution, and follow-up actions taken.
- Analyze customer records to identify potential sales leads and opportunities for business growth.
- Review data from previous audits to identify recurring problems and determine best practices for prevention.
Requirements
The ideal candidate will possess excellent analytical and communication skills, with the ability to work independently and as part of a team. A strong attention to detail and ability to identify areas for improvement are essential.
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