Sales Auditor

4 weeks ago


Bengaluru, Karnataka, India Sampoorna Consultants Full time

Job Overview

Sampoorna Consultants is seeking a highly skilled Sales Auditor to join our team. As a Sales Auditor, you will be responsible for reviewing sales records to determine customer satisfaction with product quality, delivery time frames, and other factors.

Key Responsibilities

  • Reviewing sales records to determine customer satisfaction with product quality, delivery time frames, and other factors.
  • Performing audits of customer's invoices to ensure they are correct and accurate.
  • Meeting with clients to discuss their needs and requirements before completing audits.
  • Reviewing contract terms and conditions to ensure they comply with industry standards.
  • Observing sales representatives demonstrating features and benefits effectively.
  • Investigating customer complaints about product quality or delivery issues to find the source of the problem and propose solutions to management.
  • Recording details about customer complaints, including the nature of the complaint, who was involved, how it was resolved, and any follow-up actions taken.
  • Examining customer records to identify potential sales leads and opportunities for increased business.
  • Reviewing data from previous audits to identify recurring problems and determine best practices to prevent them in future.

Requirements

To be successful in this role, you will need to have excellent analytical and communication skills, as well as the ability to work independently and as part of a team.

About Sampoorna Consultants

Sampoorna Consultants is a leading manufacturer and exporter of high-quality Resin and Chemical products. We are committed to providing our customers with the highest level of service and support.


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