Administrative Healthcare Professional

19 hours ago

Mumbai, Maharashtra, India beBeeSupport Full time US$ 45,000 - US$ 60,000
Job Description

We are seeking a highly organized and articulate professional to join our team as a Remote Patient Service Specialist. This is a full-time, remote position that requires administrative and patient support for a physical and rehabilitation medicine clinic in the US.

Key Responsibilities:
  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.

This role is crucial in ensuring smooth communication and efficient patient flow. We value a candidate who can work well in a remote setting, communicating effectively with the team to provide seamless patient care.

Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office and Google Applications is a plus.
Benefits:

This role offers an opportunity to work in a fast-paced healthcare environment while maintaining a flexible schedule. As a member of our team, you will have access to training opportunities and ongoing support.

Work-life balance is essential in this role. If you prioritize your personal life and are committed to delivering exceptional patient care, we encourage you to apply.

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