
Admissions Liaison Officer
3 days ago
Job Title: Student Engagement Professional
This role plays a critical part in connecting potential learners with our admission counsellors. Your primary goal is to establish meaningful relationships, understand the needs of students and effectively arrange video counselling sessions.
About the Role:
- Engage with assigned leads and initiate contact through auto dialer system.
- Qualify leads by assessing their interest, needs and eligibility for our programs.
- Build rapport, credibility and trust with leads through effective communication and active listening.
- Schedule video counselling sessions with admission counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and admission counsellors to facilitate the enrolment process.
- Maintain accurate records of lead interactions and follow-up activities in CRM system.
Responsibilities:
- Engage with assigned leads and promptly initiate contact through the auto dialer system.
- Qualify leads by assessing their interest, needs and eligibility for Client's programs.
- Build rapport, credibility and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.
Qualifications:
- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus), with at least 1 year spent in a single company.
- Min Graduation is required.
- Previous experience working a 6-day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.
Required Skills:
- Excellent verbal communication skills with an emphasis on fluency in the English language.
- Ability to listen effectively, build trust with potential learners and approach situations with patience and empathy.
- Ability to persuade learners towards attending the Video Counselling (VC) session to ultimately influence their enrollment decisions.
- Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
Benefits:
- No benefits mentioned.
Others:
- We are committed to diversity and inclusivity in our hiring practices.
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