Collections Team Lead
4 weeks ago
Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform through various payment use cases. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and other banks' financial instruments. We also offer merchants commerce services through advertising and Paytm Mini app store. Our platform leverages operating on this platform, enabling us to offer credit services such as merchant loans, personal loans, and BNPL, sourced by our financial partners.
About the Team:Liaison between creditors and consumers. The Collections Team Lead is responsible for observing accounts to identify overdue payments, reporting collection activity, addressing client queries, and developing repayment plans. This role requires strong communication and negotiation skills to drive results in a high-performance environment.
About the Role:The Collections Team Lead will be responsible for collection targets of the assigned branches. They will be required to meet the target of assigned products, following legal guidelines for collection agencies and in-house collections. Key expectations include achieving collection targets, meeting product targets, ensuring legal guidelines are compiled, and adhering to the Code of Conduct.
Superpowers/Skills:- More than 1 year of relevant experience in Collections role
- Excellent Communication Skills
- Negotiations skills - strong bias for driving results in a High performance environment
- Strong Relationship and Leadership skills
- Working Knowledge of Computers
- Growth Mindset
- Demonstrated success and achievement orientation
Graduate in any specialization
Why Join Us:We offer a collaborative output-driven program that brings cohesiveness across businesses through technology. We improve the average revenue per user by increasing cross-sell opportunities, provide solid 360-degree feedback from peer teams, and earn respect from peers and managers.
Compensation:We believe in creating wealth for our employees. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants. It's your opportunity to be a part of our story.
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Collections Team Lead
2 weeks ago
Bathinda, Punjab, India Paytm Full timeAbout the Role:As a Collections Team Lead at Paytm, you will be responsible for driving the achievement of collection targets in assigned branches. Your key focus will be on meeting the product target assigned for collections, while adhering to legal guidelines for collection agencies and in-house collections. Your role will involve ensuring that the...
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Collections Team Lead
2 weeks ago
Bathinda, Punjab, India Paytm Full timeAbout Paytm: Paytm is India's leading digital payments and financial services company, committed to driving consumers and merchants to its platform by offering a variety of payment use cases.About the Team: The Liaison team is responsible for observing accounts to identify overdue payments, reporting collection activity, addressing client queries, and...
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Bathinda, Punjab, India Paytm Full timeAbout Us: Paytm is India's leading digital payments and financial services company, which focuses on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet,...
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Bathinda, Punjab, India Paytm Full timeAbout Us: Paytm is India's leading digital payments and financial services company, focused on driving consumers and merchants to its platform by offering various payment use cases. The company provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm...
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