Benefits Administrator
3 weeks ago
Job Description:
At Conduent Business Services, we are seeking a highly motivated and experienced Benefits Administration Services Analyst II to join our team. As a key member of our team, you will be responsible for delivering exceptional benefits administration services to our clients.
Key Responsibilities:
- Deliver High-Quality Benefits Administration Services: You will be responsible for executing established benefits processes, researching and resolving intermediate participant issues, and performing peer review on work completed by other team members.
- Interface with Clients: You will be the primary point of contact for external client contacts, resolving day-to-day benefit questions and providing exceptional customer service.
- Process Improvement: You will identify system and process enhancements to improve process efficiencies and provide recommendations for process improvements.
- Mentorship and Coaching: You will mentor and coach junior team members to ensure their success in their roles.
Requirements:
- Education: College or university degree required.
- Experience: Requires formal education and relevant expertise in a professional, sales, or technical area.
- Skills: Ability to complete work self-guided, uses deductive reasoning to solve problems and make recommendations, interfaces with and influences key stakeholders, leverages previous knowledge and expertise to achieve results.
About Us:
Conduent Business Services is a leading provider of business process services and solutions. We deliver mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
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