Strategic Benefits Administration Advisor

7 days ago


Noida, Uttar Pradesh, India Conduent Business Services Full time

Job Overview

Conduent Business Services is seeking a talented Senior Benefits Administration Services Analyst to join our team. This role will be responsible for delivering mission-critical services and solutions on behalf of Fortune 100 companies and governments.

Key Responsibilities

  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities, contributes to and manages projects, and uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with key stakeholders, leverages previous knowledge and expertise to achieve results, and completes work self-guided.
  • College or university degree required.

Desired Skills and Experience

  • Knowledge and experience in the field, with a focus on best practices and knowledge of business.
  • Solves complex problems, takes a new perspective on existing procedures, and acts as a resource for colleagues with less experience.
  • Functional knowledge, including conceptual expertise of theories, practices, and procedures.

Business Expertise

  • Aware of best practices and team integration, with knowledge of the competition and what differentiates them.

Impact and Leadership

  • Impacts a range of customer, operational, project, or service activities, working within broad guidelines and policies.
  • Able to act as a resource for colleagues with less experience and guide small projects with manageable risks and resource requirements.

Problem Solving and Interpersonal Skills

  • Solves complex problems, takes a new perspective on existing solutions, and exercises judgment based on the review of multiple information sources.
  • Ability to articulate difficult or sensitive information, work to build consensus within a team, and triage, research, and respond to complex participant issues.

Responsibility Statements

  • Reviews work performed by junior teams for accuracy and completeness, tracks and understands intermediate system issues, and evaluates existing processes to enhance service delivery.
  • Interfaces with external client contact to resolve complex US benefit questions, acts as a subject matter expert supporting change orders and other implementation projects, and performs other duties as assigned.


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