Bar Operations Specialist
4 weeks ago
Bar Operations Specialist
At AccorHotel, we are seeking a skilled Bar Operations Specialist to join our team. As a key member of our bar operations team, you will be responsible for ensuring that our bar is set according to standards and procedures. This includes greeting all guests warmly upon first contact, taking down food and beverage orders, and preparing and serving drinks and snack orders according to service standard.
Key Responsibilities
- Ensure that the bar is set according to standards and procedures
- Greet all guests warmly upon first contact
- Take down food and beverage orders from guests and ensure that the orders are correct
- Prepare and serve drinks and snack orders according to service standard
- Try to remember individual guest's names and their preferences to extend a personalized service
- Creation of new beverage/cocktails to suit guests' needs
- Obtain guests' feedback during operations to ensure satisfaction
- Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
- Thank all patrons for patronizing the outlet upon their departure
- Clear and tidy up bar counter after the departure of the patrons as quickly as possible
- Report any complaints, incidents or other irregularities to management
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Order and collect food and beverage supply requisition
- Prepare garnishes for operation
- Clean and maintain all operational equipment
- Practice appropriate and effective measures to improve control of costs
Other Responsibilities
- Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by Outlet Manager / Management of the Hotel
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