Financial Recovery Specialist

5 days ago

Hyderabad, Telangana, India beBeeCollection Full time ₹ 7,00,000 - ₹ 8,50,000
Senior Collector

The Senior Collector plays a crucial role in managing high-value and complex accounts to ensure timely recovery of outstanding dues. This individual combines strong negotiation skills with an analytical approach to identifying at-risk accounts early.

Main Responsibilities:
  1. Collections Management

This includes handling a portfolio of priority accounts with overdue balances, ensuring maximum recovery. Direct engagement with clients is necessary to negotiate payment terms, settlements, or repayment plans. Thorough follow-ups via calls, emails, and written correspondence are essential.

  1. Credit Risk Monitoring

A thorough review of payment history and account behavior is required to identify early warning signs of potential defaults. Feedback to the credit team on customers showing increased risk is also necessary. Support for credit analysts in periodic reviews of customer creditworthiness based on payment patterns and outstanding exposure is critical.

  1. Escalation Handling

Complex cases involving disputes, bounced payments, or high-risk clients require effective management. Close collaboration with the legal team is necessary on accounts requiring formal recovery actions or notices.

  1. Mentorship & Support

Supporting junior collection agents by providing guidance on collection strategies, risk flags, and client engagement techniques is vital. Assistance in training new hires on processes, systems, and effective collection methods is also necessary.

  1. Reporting & Documentation

Accurate records of all interactions, agreements, recovery actions, and risk indicators must be maintained in the system. Weekly updates on portfolio performance, overdue trends, and potential problem accounts for the collections manager are also required.

  1. Cross-Functional Collaboration

Closely coordinating with the credit, finance, and sales teams is necessary to resolve disputes, review payment terms, and align recovery efforts with business goals.

Qualifications:

A Bachelor's degree is preferred; a diploma or relevant certification in finance, business, or collections is an advantage. 3–5 years of experience in collections, receivables management, or credit control, with exposure to credit risk assessment is required.

Key Skills:

  • Strong interpersonal and communication skills.
  • Persistence and resilience in high-pressure situations.
  • Analytical mindset with the ability to identify risk patterns.
  • Attention to detail and accuracy in documentation.
  • Customer-focused approach while maintaining firmness on payment commitments.

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