Order Fulfillment Specialist

3 weeks ago


Mumbai, Maharashtra, India mCaffeine Full time
About mCaffeine

mCaffeine is a leading caffeinated personal care brand that's breaking away from traditional beauty standards. Our vision is to create a world where beauty knows no bounds.

Our Mission

We're committed to delivering exceptional customer experiences through efficient order processing and timely deliveries. The ideal candidate will be responsible for managing distribution operations, ensuring seamless order fulfillment, and maintaining high-quality service standards.

Responsibilities:
  • Manage and coordinate order processing activities to ensure timely delivery.
  • Maintain accurate records of orders, invoices, and related documents.
  • Resolve customer complaints and provide exceptional support.
  • Develop and implement process improvements to enhance efficiency and productivity.
  • Collaborate with cross-functional teams to drive business growth.
Requirements:
  • Prior experience in order processing, e-commerce operations, or a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Excel and Microsoft Office applications.
  • Strong analytical and technical skills.
Estimated Salary: ₹45,00,000 - ₹60,00,000 per annum

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