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Customer Relationship Specialist

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Job Summary

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A Customer Care Representative plays a pivotal role in fostering strong relationships between an organization and its customers.

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The primary responsibility of a Customer Care Representative is to ensure that customers receive timely and courteous service, resolving their queries and issues efficiently.

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Key Responsibilities:

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  • Maintain regular communication with customers to build trust and rapport.">
  • Resolve customer complaints and feedback in a professional manner.">
  • Provide product or service information to customers, identifying sales opportunities to boost revenue.">
  • Collaborate with internal teams to achieve business objectives and drive success.">
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Requirements:

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  • Experience: 1-2 years in a customer-facing role.">
  • Education: Bachelor's degree in any field.">
  • Skills: Excellent communication, problem-solving skills, and ability to work under pressure.">
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Working Conditions:

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  • Work location: Office.">
  • Work schedule: Full-time.">
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