Co-Living Booking Specialist

23 hours ago

Agra, Uttar Pradesh, India beBeeReservation Full time ₹ 8,00,000 - ₹ 13,50,000
Booking Associate

About Us: A Community for Growth and Personal Development

We are a leading provider of managed co-living spaces in India, catering to professionals and students.

We foster a community that values growth and personal development. Our founders believe that potential, not pedigree, is key to success. We seek passionate individuals who innovate and take ownership of their work.

Key Responsibilities:
  • Assist customers with bookings by sharing property details, availability, and pricing.
  • (Handle calls, messages, and inquiries from potential guests or partners)
  • Manage and update reservation records, ensuring accuracy and timeliness.
  • Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations.
  • Provide follow-up and support on customer queries and resolve concerns proactively.
  • Maintain daily records of reservations, changes, cancellations, and feedback.
  • Upsell relevant options based on availability and customer needs.
  • Support reporting and contribute to enhancing booking efficiency.
Qualifications:
  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Proven experience in reservations, sales, or customer service, preferably in the hospitality industry.
  • Excellent negotiation and communication skills.
  • Strong customer service orientation with a focus on delivering exceptional experiences.
  • Ability to analyze market trends and adapt strategies accordingly.
  • Proficient in using software and tools.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work effectively in a team environment and under pressure.
Why Choose Us?

Looking for a workplace that values learning and growth? We are the perfect place for you Our employee-friendly policies and talented team members create a dynamic environment where you can thrive. We're a close-knit group of professionals who are passionate about excellence and supporting one another.

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