Customer Relationship Liaison
20 hours ago
We are seeking a dynamic and well-spoken Customer Relationship Liaison to be the driving force behind our client relationships.
In this role, you will represent the voice of our company, ensuring every client interaction is handled with professionalism and care. You will manage and organize lead data, providing valuable insights to strengthen our sales and business development efforts.
Key Responsibilities:
- Address and resolve customer queries and inquiries in a professional manner via phone and email.
- Maintain and update records of customer interactions and lead details.
- Compile and analyze data from leads to support sales strategies.
- Collaborate with the sales team to provide information on customer needs and lead status.
- Provide accurate information about products and services to customers.
Requirements:
- Freshers to 2 years of experience in Sales, Customer Service or a similar role.
- Minimum Bachelor's Degree in Business, Communications or related field.
- Should be well-versed in English and Hindi.
- Well-spoken and polite.
Additional benefits include working for an innovative company that prioritizes employee growth and recognition. Our product portfolio includes ONEDTL Thermolaminate & ONEDTL Edge, both recognized worldwide for their quality and durability.
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