Technical Support Specialist
4 weeks ago
Job Summary
As a Technical Support Specialist at NTT DATA, you will provide first-level technical guidance to customers via phone and email. Your responsibilities will include identifying, prioritizing, and resolving reported problems in a timely and accurate manner.
Key Responsibilities
- Provide technical support to customers via phone and email
- Identify, prioritize, and resolve reported problems
- Collaborate with internal teams to ensure timely resolution of issues
- Develop and maintain knowledge of technical systems and processes
Requirements
- Graduate with minimum 6 months experience in a technical support role
- Basic computer knowledge and technical skills for troubleshooting
- Good communication skills and ability to work in a rotational shift environment
What We Offer
NTT DATA offers a dynamic and supportive work environment, with opportunities for professional growth and development.
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