International Voice Process Specialist

14 hours ago


Thrissur, Kerala, India beBeevoice Full time ₹ 34,21,000 - ₹ 61,55,000
Job Title:

International Voice Process Specialist


    We are seeking a skilled and detail-oriented International Voice Process Specialist to join our team. As an International Voice Process Specialist, you will play a vital role in ensuring the accuracy and completeness of new orders, as well as providing exceptional customer service.



Responsibilities:
  • Reviewing new orders for accuracy and completeness
  • New order processing on a web-based system
  • Customer enquiry clarifications
  • Maintain service levels and high levels of accuracy
  • Placing orders with partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
  • Maintaining a high level of accuracy with respect to all activities.
  • Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in internal systems.

Requirements:
  • Any degree
  • Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
  • Skill in reviewing, proofing and verifying data
  • Able to learn new concepts quickly
  • Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver
  • Knowledge of basic computer operations
  • Strong organizational skills
  • Highly motivated in the performance of sometimes repetitive duties with very low room for error.

Benefits:
  • Prior experience with Microsoft Office a plus
  • Prior experience with salesforce.com a plus

    Diversity, Equality & Inclusion:

  • Equal opportunity employer
  • Merit-based employer
  • No fees requested during hiring process


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