Voice Process Operations Lead

Job Overview:As a seasoned Operations Manager, you will oversee the day-to-day operations of our voice process, encompassing inbound, outbound, tele-sales, and customer support. Your leadership skills will be pivotal in leading a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) and Service Level Agreements...

Customer Support Role in a Dynamic Voice ProcessA leading edtech firm is looking for a skilled communicator to work in a voice process role with attractive incentives.Key Responsibilities:Update customer relationship management systems and make daily outbound calls using provided leadsVerify and screen prospective customer dataCapture additional information...

Lead Operations SpecialistWe are seeking a highly skilled and experienced Lead Operations Specialist to join our team.Key Responsibilities:Design, implement, and manage SOPs and processes to enhance learner outcomes.Identify gaps in current processes and conduct root cause analysis to improve efficiency.Drive the success of learners in the Management and...

**Job Title:** Manufacturing Operations LeadOur organization is seeking a talented and experienced Manufacturing Operations Lead to join our team. This key role will be responsible for overseeing the implementation of process improvements across various units, ensuring consistent and sustainable results throughout the business.Key...

Job Title: Financial Operations LeadThe role of the Financial Operations Lead involves overseeing the end-to-end financial management process for India, ensuring timely and accurate processing of employee salaries, adherence to Indian labor and tax regulations, and financial reporting.Key Responsibilities:Manage monthly financial operations for all...

e Clerx is looking to hire an experienced professional with over 12 years of experience.As part of the Voice/Chat process team, your role will specifically focus on troubleshooting related processes.The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff.Candidate will...

Job TitleWe are seeking a seasoned Operations Supervisor to oversee the day-to-day activities of our Travel Process.A minimum of one year of experience as a supervisor in Operations is required.Strong knowledge of the Travel Industry, with experience in Global Distribution Systems (GDS) such as Galileo and Amadeus.This role offers an excellent opportunity...

Job Title: Financial Operations LeadJob Summary:We are seeking a seasoned financial operations professional to lead our accounting team. This is an exceptional opportunity for a highly skilled and experienced individual to oversee all daily accounting operations, ensuring seamless execution of financial processes.Key Responsibilities:Financial Oversight:...

Job Title: Project Lead - OperationsAbout the RoleWe are seeking a skilled Project Lead to oversee multiple projects in the NCR region. The ideal candidate will ensure timely completion and quality of installation.Main ResponsibilitiesTechnical due diligence and knowledge of local authority approvals processesReview of drawings and BOQ, planning project...

Job Title:Salesforce Enterprise Operations LeadAs a Salesforce Enterprise Operations Lead, you will be responsible for overseeing the administration and optimization of Salesforce in enterprise environments.Configure and manage Lightning configuration, Flows, validation rules, approval processes, reports/dashboardsDevelop and implement data models,...