
Technical Security Adoption Specialist
6 hours ago
Drive the adoption and utilization of security solutions as a Technical Specialist.
Key Responsibilities- Adoption Enablement: Lead clients in using their products to full potential.
- Hands-on Onboarding: Deliver technical sessions for key security products, including Duo, Umbrella, Secure Firewall, Intersight, and SecureX.
- Customer Workshops & Demos: Facilitate workshops and conduct demonstrations tailored to specific use cases, helping customers adopt best practices.
- Create Technical Success Plans: Develop clear and actionable technical adoption roadmaps that align with enterprise goals.
- Cross-Team Collaboration: Work closely with teams to identify and drive expansion and retention opportunities.
- Customer Advocacy & Feedback: Provide valuable feedback to internal teams to influence future product development.
- Continual Education: Keep clients informed about new feature updates, integrations, and enhancements.
- Direct expertise in Cisco Secure Firewall, Umbrella, SecureX, Duo, and Intersight.
- Strong understanding of security frameworks, such as Zero Trust and SASE.
- Exceptional English communication skills for high-stakes client engagements.
- Experience in conducting demos, enablement sessions, or training for global stakeholders.
- Post-sales technical experience focused on security solutions.
Enjoy working with global clients and staying updated on the latest security features.
OthersScripting knowledge is a plus.
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