3 Days Left Cisco Security Adoption Specialist

3 weeks ago

Bengaluru, Karnataka, India Staffice Global Private Limited Full time
Job Description

This role is for a Cisco Security Adoption Specialist to drive the post-sales adoption and utilization of Cisco Security solutions. The ideal candidate will be a hands-on technical expert with strong communication skills, capable of delivering workshops, creating technical success plans, and collaborating with cross-functional teams to ensure clients maximize the full capabilities of their security investments.

Key Responsibilities

- Adoption Enablement: Lead the post-sales adoption of Cisco Security solutions, ensuring clients are using the full capabilities of their products.
- Hands-on Onboarding: Deliver technical onboarding sessions and walkthroughs for key Cisco security products, including Duo, Umbrella, Secure Firewall, Intersight, and SecureX.
- Customer Workshops & Demos: Facilitate virtual workshops and conduct technical demonstrations tailored to specific use cases, helping customers adopt best practices.
- Create Technical Success Plans: Develop clear and actionable technical adoption roadmaps that align with Cisco use cases and enterprise goals.
- Cross-Team Collaboration: Work closely with Customer Success and Sales teams to identify and drive expansion and retention opportunities.
- Customer Advocacy & Feedback: Act as a trusted advisor, providing valuable customer feedback to internal product teams to influence future product development.
- Continual Education: Keep clients informed about new feature updates, integrations, and enhancements that will benefit their security posture.

Skills & Experience

Required Skills:

- Direct expertise in Cisco Secure Firewall, Umbrella, SecureX, Duo, and Intersight.
- Strong understanding of security frameworks, such as Zero Trust and SASE.
- Exceptional English communication skills (both verbal and written) for high-stakes enterprise client engagements.
- Experience in conducting technical demos, enablement sessions, or training for global stakeholders.
- Experience in post-sales technical roles (adoption, consulting, customer engineering) focused on Cisco Security.

Preferred Skills:

- Cisco certifications:CCNP Security or CCIE Security.
- Scripting knowledge (Python, Ansible) for automation use cases.

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