IFS Implementation Specialist

Gogh Solutions is looking to hire a dynamic and dedicated professional with rich functional experience in IFS applications. The senior functional consultant will be at the forefront of IFS implementations as part of a global team of professionals.

Key Responsibilities:

• Work closely with clients, business analysts, and solution architects to understand business needs and operational processes of client organizations and translate them into functional solutions using the capabilities in IFS.
• Run workshops for clients focusing on mapping and documenting business processes, use cases, and requirements that are in-scope to be configured within the IFS application and ensure that the software meets specific business needs.
• Assist in the completion of the business requirement document and solution design document outlining what requirements and solution will be delivered within the project's timeline and budget.
• Structure and execute demos of the IFS application for clients and internal team members.
• Provide training, education, coaching, and assistance to team members as needed.
• Maintain a strong and professional relationship with the client.
• Be responsible for configuring the IFS application to the functional requirements.
• Keep up to date with the latest IFS releases and developments through IFS learning academy training and hands-on with the latest releases.
• Participate in IFS upgrades, both minor and major as well as IFS releases patches following/updating documented procedures.
• Support pre-sales activities through functional support.
• Provide guidance on functional solutions/workarounds/make credible functional recommendations and estimates based on client needs/project requirements.

Required Skills and Qualifications:

• Bachelor's degree in engineering, business management/computer information systems, supply chain management, operations management, mathematics, or related field.
• Strong industry knowledge within the field service management space.
• Proven experience of 4-6 years as a functional consultant working with IFS FSM and/or IFS Cloud.
• Experience in IFS app gen or Aurena or IFS Cloud.
• Strong expertise in IFS cloud modules, configurations, and integrations.
• Should have practical experience of having gone through at least 2 IFS implementations.
• Demonstrated ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Proven track record of successfully driving sales activities, including identifying opportunities, creating proposals, and presenting solutions to clients.
• Excellent analytical and problem-solving abilities, with a strategic mindset to identify business opportunities for clients.
• Exceptional interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong negotiation skills to collaborate with clients on contract terms, scope, and pricing.
• Proficient in conducting client needs assessments and translating them into tailored IFS Cloud solutions.
• Ability to work collaboratively in cross-functional teams and manage client relationships effectively.
• Relevant certifications in IFS Cloud or related areas are advantageous.
• Strong understanding and experience documenting use cases, business process, and workflows using Visio/Lucid charts/or other visual diagram software.
• Excellent communication skills.
• Willingness to travel if there is a requirement to visit the customer.
• Comfort in working in ET time zone.
• Self-motivated. Ability to manage sub-projects in the absence of the project manager.

Benefits:

• Competitive compensation package.
• Opportunity to work with cutting-edge technology.
• Chance to grow professionally and personally.
• Collaborative and dynamic work environment.
• Flexible work arrangements.

Others:

• AS-IS and To-Be analysis experience.
• Gap analysis, requirement gathering, and rationalization experience.
• Certification from IFS academy in the respective modules (FSM, PSO).
• Completed IFS Cloud essentials or other IFS Cloud training module.