Senior Implementation Specialist

1 week ago


India Thomson Reuters Full time

Role Description To thrive in this role you have well-developed problem-solving skills good analytical skills and are actively looking to challenge yourself in your work You are focused and able to structure your tasks and priorities independently Learning new tasks comes easily for you and you have the ability and interest to help others including both colleagues and customers Working as an Implementation specialist is a highly variable role which includes a broad range of different tasks The primary responsibility is to act as an application- and solution specialist for the platform ONESOURCE Pagero As an Implementation specialist you work both independently and in together in teams since you will be working with several projects in parallel About the Role In this opportunity as an Implementation Specialist you will 3-5 years in IT integrations and configuration preferably in e-invoicing Understanding of the AP AR lifecycle and compliance regulations in the EU APAC region for e-invoicing Deliver end-user and super-user training make decisions on configurations and troubleshooting Act as a specialist in large cross-functional implementation and partner projects Contribute to project plans and timelines Resolve customer support issues Engage with internal teams product sales support and partner organizations Assist with presales activities like software demos and prospect scoping Customize and configure applications as per specifications Design develop and document project deliverables according to timelines and budgets Involve in application configuration implementation and testing About You You re a fit for the role of Implementation Specialist if your background includes Act as an implementation- and solution specialist in larger cross-functional implementation projects or partner projects Input onto project management activities including creating and updating project plans and timelines Resolving customer support issues Engaging with other key teams within the business e g the product sales and support teams and partner organizations Assisting with presales activities - e g software demonstrations scoping new prospects etc Engages with other key teams such as Product Management Engineering within Thomson Reuters as appropriate to deliver end to end solutions Customizes and configures applications to agreed specifications Designs develops and documents project deliverables per project timelines and budgets agreed with customers Application configuration implementation and testing LI-HG1 What s in it For You Hybrid Work Model We ve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Fast Learn Fast and Stronger Together Social Impact Make an impact in your community with our Social Impact Institute We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance ESG initiatives Making a Real-World Impact We are one of the few companies globally that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions We serve professionals across legal tax accounting compliance government and media Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law More information on requesting an accommodation Learn more on how to protect yourself from fraudulent job postings More information about Thomson Reuters can be found on



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