Dispute Resolution Specialist

4 days ago

Nellore, Andhra Pradesh, India beBeeGrievance Full time ₹ 12,00,000 - ₹ 16,20,000
Job Title: Dispute Resolution Specialist

The ideal candidate will be responsible for managing end-to-end dispute resolution processes across various channels, including credit-bureau dispute resolution and fraud complaints. They will work closely with internal teams to resolve complaints efficiently and effectively.

Key Responsibilities:
  • Dispute Management: Run day-to-day dispute desk on email/phone and other channels, acknowledge within policy TATs, sort and prioritize severity and urgency, and drive first-time resolution with product, operations, collections, risk, and partner teams.
  • Credit-Bureau Disputes & Escalations: Handle all bureau dispute issues by handling escalations with customers and liaising with internal teams to resolve complaints.
  • Audit Readiness: Ensure complete records for internal audit, statutory audit, and regulatory inspections, and share periodic MIS to leadership.
  • Fraud & Cyber-Crime Handling: Regularly report phishing/impersonation/loan-app clones/UPI frauds using Refyne's name to law enforcement authorities, and work with InfoSec to run awareness and hardening efforts.

Required skills and qualifications include 5-9 years of experience in grievance redressal, customer advocacy, and credit-bureau operations in NBFC/fintech/bank settings. Strong working knowledge of RBI Integrated Ombudsman Scheme (RB-IOS), CMS portal workflows, and complaint documentation is also essential.

  • Dispute Resolution Specialist

    4 days ago

    Nellore, Andhra Pradesh, India beBeeDisputeResolution Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Opportunity: Dispute Resolution SpecialistAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a highly skilled Dispute Resolution Specialist to administer disputes on our online platform.The ideal candidate will be responsible for managing multiple tasks simultaneously, providing administrative and...

  • Senior Expert in Construction Dispute Resolution

    17 hours ago

    Nellore, Andhra Pradesh, India beBeeDispute Full time ₹ 40,00,000 - ₹ 70,00,000

    Expert Witness ServicesMasin, a global consultancy, specializes in providing expert testimony for complex engineering and construction disputes.We have over 200 experts across nine countries who have provided testimony at leading forums such as ICC, LCIA, and SIAC. Our influence spans disputes worth over $30 billion.Our firm is recognized as a top-tier...

  • Operational Resolution Specialist

    3 days ago

    Nellore, Andhra Pradesh, India beBeeResolution Full time ₹ 75,00,000 - ₹ 1,50,00,000

    Job Title: Operational Resolution SpecialistAbout the RoleWe are seeking an experienced Operational Resolution Specialist to join our team. As an Operational Resolution Specialist, you will be responsible for handling post-sales operations and customer escalations from learners and internal teams.Key Responsibilities:Analyze root causes of issues and...

  • Conflict Resolution Specialist

    5 days ago

    Nellore, Andhra Pradesh, India beBeeInvestigation Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Conflict Resolution SpecialistConflict Resolution SpecialistWe are seeking a professional and detail-oriented Conflict Resolution Specialist to handle employee and stakeholder concerns with discretion and care.This role plays a key part in maintaining a transparent, compliant, and supportive work environment.Key Responsibilities:Receive, log, and...

  • Debt Resolution Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeNegotiation Full time ₹ 20,000 - ₹ 30,000

    Job Title: Debt Resolution SpecialistWe are seeking an experienced Debt Resolution Specialist to join our team. As a key player in our operations, you will be responsible for negotiating with creditors to secure favorable settlements for our clients.Key Responsibilities:Initiate and manage negotiations with creditors to reduce outstanding balancesAnalyze...

  • Corporate Law Specialist

    5 days ago

    Nellore, Andhra Pradesh, India beBeeLegal Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Senior Legal AssociateWe are seeking a highly skilled and experienced professional to join our organization in the role of Senior Legal Associate. The ideal candidate will have a strong background in corporate law, with expertise in fundraising, corporate restructuring, and investment facilitation.Bachelor of Laws (LL.B) is mandatory for this...

  • Medical Claims Resolutions Specialist

    7 days ago

    Nellore, Andhra Pradesh, India beBeeOncology Full time ₹ 8,00,000 - ₹ 15,00,000

    Oncology AR Professional We seek an experienced oncology billing and accounts receivable (AR) professional with a strong background in the healthcare industry. The ideal candidate will have at least 3 years of experience in oncology AR calling, excellent communication skills, and the ability to handle complex claim resolutions while ensuring compliance with...

  • Pricing Expert

    17 hours ago

    Nellore, Andhra Pradesh, India beBeeTransferPricing Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Transfer Pricing Specialist We are seeking a highly skilled professional to join our team as a Transfer Pricing Specialist. As a key member, you will collaborate closely with consulting teams across Asia, the Middle East, and globally to serve clients in the regions. Key Responsibilities: Develop and implement effective transfer pricing solutions through...

  • Business Process Coordinator

    6 days ago

    Nellore, Andhra Pradesh, India beBeeAccountant Full time ₹ 12,00,000 - ₹ 15,00,000

    Accounts Receivable Specialist Job OverviewAt the core of this dynamic role is the responsibility to assist with day-to-day calls/queries relating to billing processes. To excel in this position, an individual must possess exceptional analytical and communication skills, ensuring seamless collaboration with colleagues and customers alike.Key Skills and...

  • Senior Business Litigation Advisor

    6 days ago

    Nellore, Andhra Pradesh, India beBeeLitigator Full time ₹ 20,00,000 - ₹ 30,00,000

    Job RoleThe Chief Manager will oversee the company's litigation and dispute resolution processes, ensuring compliance with applicable laws and regulations.Key ResponsibilitiesHandle complex litigation cases, including matters under Electricity and Telegraph Act, Land Acquisition, Arbitration, Constitutional matters, claims, contractual disputes, and criminal...