Director of Customer Success and Cloud Solutions

1 week ago

Bengaluru, Karnataka, India beBeeDelivery Full time US$ 1,50,000 - US$ 2,00,000
Job Overview

The role of Senior Delivery Practice Manager is a pivotal position within our organization, bridging the gap between sales and delivery teams to ensure seamless customer satisfaction. This key people management role plays a crucial part in guiding our team's efforts to meet customer objectives.

Key Responsibilities
  • Engage with customers to develop strong relationships and build a growing business through collaborative efforts with Global Accounts sales managers.
  • Sell consulting engagements that can span from short on-site projects proving the value of AWS services to massive cloud migration projects involving the movement of thousands of applications and automation of cloud infrastructure.
  • Coach and teach by collaborating with AWS Global Accounts sales, pre-sales, training, and support teams to help partners and customers learn and use AWS services effectively.
  • Deliver value by leading high-quality customized engagements with partners and Global Accounts customers.
  • Lead great people by attracting top technology talent to build high-performing teams of consultants with superior technical depth and excellent customer relationship skills.
Our Team Culture

We value diversity and inclusion, embracing unique perspectives and experiences. Our employee-led affinity groups foster an inclusive environment that empowers us to be proud of our differences. We strive for work-life harmony, ensuring success at work doesn't come at the expense of sacrifices at home.

Required Skills and Qualifications
  • BA/BS degree or equivalent experience.
  • Highly technical and analytical, possessing 15+ years of progressive technology implementation experience.
  • Great customer relationship management, sales, delivery experience, and collaboration skills.
  • Demonstrated ability to think strategically about business, product, and technical challenges.
  • Consulting practice leadership experience.
  • Experience transforming business processes using AI/ML.
  • Deep understanding of cloud transformation journey and change management.
  • Enterprise architecture successes including virtualization technologies and distributed architecture.
  • Familiarity with compliance and security standards across the enterprise IT landscape.
Benefits

We offer a dynamic work environment, mentorship opportunities, and career growth resources to help you develop into a better-rounded professional. Our inclusive culture empowers Amazonians to deliver exceptional results for our customers.

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