Customer Service Liaison

3 days ago


Jodhpur, Rajasthan, India beBeeClientRelationship Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: Customer Service Liaison

About Us:

We are a luxury jewelry brand renowned for our exceptional craftsmanship and timeless elegance.

  • With over four decades of legacy, we blend tradition with contemporary artistry.

Our Role:

We seek a proactive and detail-oriented customer service professional to manage client relationships.

Key Responsibilities:

Customer Engagement & Support:

  • Manage client interactions via calls, emails, and in-person communication.
  • Provide timely, professional, and solution-oriented responses.

CRM & Process Management:

  • Plan and execute CRM campaigns to drive client retention.
  • Track and analyze customer interactions to provide actionable insights.

Collaboration & Insights:

  • Work closely with sales, marketing, and production teams to resolve client queries.
  • Build and maintain strong relationships with high-value clients.

Benefits:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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