Operations Leadership Specialist

5 days ago


Bengaluru, Karnataka, India beBeeLeadership Full time
Operations Leadership Role

We are seeking a seasoned Operations Manager to lead our US insurance process for General and Commercial lines.

Responsibilities include:

  • Managing a team of resources and team leaders to oversee the entire US insurance process.
  • Ensuring operational efficiency and high-quality service delivery.
  • Overseeing process management and identifying areas for improvement.
  • Analyzing daily team operations and metrics to monitor performance and drive continuous improvement.
  • Meeting client service level agreements consistently.
  • Fostering a high-performance culture within the team through effective leadership and coaching.

Requirements include:

  • 7+ years of experience in Property & Casualty Insurance.
  • Minimum 2 years of experience in team handling.
  • Excellent communication skills.
  • Proven experience in Process Management.
  • Expertise in managing MIS Reports and daily team operations.

Preferred qualifications include a background in the BPO/KPO Industry and comfort working in US Shifts.



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