Transformation Leader

1 day ago

Dindigul, Tamil Nadu, India beBeeTransformation Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

Job Title: Transformation Leader

Description:

As a Transformation Leader, you will be responsible for spearheading cross-functional transformation initiatives and driving them to realization. You will lead a team of professionals in building and executing transformation roadmaps for clients in customer service/technology domains.

Key Responsibilities:

  • Managing day-to-day execution of complex transformation initiatives.
  • Providing communication to key stakeholders, including executive management, business owners, and process leads.
  • Collaborating with consultants to develop business cases analyzing feasibility and impact across multiple service lines.
  • Identifying new technologies relevant to service lines and scalable.
  • Delivering strategic project goals focused on cost optimization, revenue enhancement, and metric improvement.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, engineering, or relevant field and 10+ years of experience in change management or transformation.
  • 5+ years of program management experience in a matrix environment.
  • Experience driving complex improvement/transformation projects across multiple accounts/domains.
  • Strong understanding of AI-enabled conversation bots.
  • Experience collaborating cross-functionally within all organizational levels.
  • Excellent internal client-facing skills with strong communication, negotiation, and conflict management skills.

About the Role:

This is an excellent opportunity for experienced transformation leaders to take their career to the next level. The successful candidate will have the opportunity to work with a dynamic team and drive meaningful change in the industry.

What We Offer:

We offer a competitive salary package, comprehensive benefits, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about transformation, we encourage you to apply.

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