Chief Digital Transformation Officer

3 days ago

Dindigul, Tamil Nadu, India beBeeTransformation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description

As a Business Transformation Leader, you will drive strategic change across global BPO operations using AI, data science, and Six Sigma. This role requires strong leadership skills to lead cross-functional teams in delivering impactful, AI-powered solutions.

Key Responsibilities:
  1. Strategic Transformation Leadership
  • Develop and execute large-scale transformation programs with a focus on cost reduction, process efficiency, and quality improvement across global BPO operations.
  • Align transformation initiatives with strategic business goals, driving measurable outcomes in areas such as productivity, billable utilization, SLA adherence, and key customer experience metrics (CSAT, FCR, etc.).
AI/ML-Driven Innovation
  • Identify and champion use cases for AI technologies, including machine learning, generative AI, NLP, predictive analytics, and automation across key functions such as quality assurance, workforce management, fraud detection, and content moderation.
  • Collaborate with internal teams (data science, product, and engineering) to develop AI/ML solutions, proof-of-concepts (POCs), and production-ready deployments.
Process Reengineering & Six Sigma
  • Leverage Lean Six Sigma methodologies to redesign workflows, eliminate waste, and minimize variation in critical business processes.
  • Conduct value stream mapping, root cause analysis (RCA) workshops, and process simulations to uncover opportunities for process optimization and operational efficiency.
  • Develop, track, and report on key transformation KPIs, including AHT, TAT, Idle Time, Utilization, Attrition, and Forecast Accuracy.
Cross-Functional Program Execution
  • Partner with business leaders, operations heads, and IT stakeholders to successfully execute transformation initiatives that deliver tangible ROI.
  • Manage complex transformation roadmaps using agile governance, ensuring stakeholder alignment, change management, and effective risk mitigation.
Capability Building & Change Management
  • Lead the organizational shift towards greater digital maturity, focusing on areas like citizen development, AI literacy, and digital transformation.
  • Drive the creation and operationalization of a Center of Excellence (COE) for AI-augmented operations, fostering continuous improvement across business functions.

  • Digital Transformation Specialist

    3 days ago

    Dindigul, Tamil Nadu, India beBeeDigitalTransformation Full time US$ 40,000 - US$ 60,000

    Digital Transformation SpecialistWe are seeking a highly skilled and ambitious individual to join our team as a Digital Transformation Specialist. The successful candidate will play a key role in supporting our company's digital transformation journey, exploring new technologies, and implementing innovative solutions.This is a fully remote entry-level role...

  • Senior Vice President and Chief Operating Officer

    4 days ago

    Dindigul, Tamil Nadu, India beBeeManufacturing Full time ₹ 14,00,00,000 - ₹ 16,50,00,000

    Chief Operating Officer Leadership OpportunityWe are seeking an experienced Chief Operating Officer to lead our manufacturing operations. This key role will oversee the management of complex systems and ensure timely delivery of products while maintaining high quality standards.Key responsibilities include:Overseeing all manufacturing-related activities to...

  • Chief Data Officer

    5 days ago

    Dindigul, Tamil Nadu, India beBeeData Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job DescriptionAs a Data Steward Lead, you will be part of the Chief Data Office, directly supporting the Global Director of Enterprise & AI Stewardship and Delivery. This role partners with global, regional, and business leaders to analyze, document, optimize, and orchestrate enterprise data for marketing and consumer engagement.Leadership & Execution of...

  • Industrial Digital Transformation Expert

    1 week ago

    Dindigul, Tamil Nadu, India beBeeDigital Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Industrial Digital Transformation ConsultantWe are seeking an experienced consultant to join our team in driving industrial digital transformation projects. As a key member of our team, you will be responsible for developing technical solutions for industrial customers and collaborating with cross-functional teams to achieve project goals.Key...

  • Digital Transformation Strategist

    3 days ago

    Dindigul, Tamil Nadu, India beBeeCloud Full time ₹ 1,27,72,258 - ₹ 2,15,98,439

    Job Summary:We are seeking a strategic-minded professional to join our Integrated GTM team, supporting both Digital Business Services (DBS) and Engineering Services (ERS). This role will cut across a vast ecosystem of digital technologies.Solutioning and Presales Support: Provide strategic support in presales activities, including crafting solution...

  • Chief Integration Architect

    4 days ago

    Dindigul, Tamil Nadu, India beBeeIntegration Full time ₹ 2,00,00,000 - ₹ 3,00,00,000

    Job Title: Chief Integration ArchitectAbout the RoleWe are seeking a seasoned technology expert to lead the development and implementation of scalable architectures for our clients' mission-critical systems. The ideal candidate will have extensive experience in integration architecture, web-scale application development, and data architecture.Key...

  • Digital Transformation Analyst

    5 days ago

    Dindigul, Tamil Nadu, India beBeeChange Full time US$ 55,000 - US$ 85,000

    Job OverviewWe are seeking an analytical professional to play a key role in supporting digital transformation initiatives by ensuring stakeholders are well-informed, engaged, and ready for change.This position is a contract role with an initial duration of 4 months and is renewable. The ideal candidate will have a passion for coordinating change management...

  • Chief Financial Officer

    4 days ago

    Dindigul, Tamil Nadu, India beBeeAccountant Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Chief Financial OfficerMain Responsibilities:Financial ManagementHandling daily finances and arranging capital expenditure & working capital finance from banks.Maintaining strong knowledge of Direct Tax Law, TDS, and coordinating with consultants for tax assessment & appellate matters.Coordinating with stakeholders including banks, auditors, and...

  • Digital Transformation Specialist

    1 day ago

    Dindigul, Tamil Nadu, India beBeeExpert Full time ₹ 16,00,000 - ₹ 20,40,000

    Enterprise Digital Workplace Strategist Role SummaryThis is a highly skilled and experienced Enterprise Digital Workplace Strategist role that will lead and drive large-scale Microsoft 365 initiatives.The ideal candidate will have expertise in architecting, configuring, and managing Microsoft solutions for data governance, compliance, and information...

  • Senior Digital Transformation Specialist

    5 days ago

    Dindigul, Tamil Nadu, India beBeeDeveloper Full time ₹ 48,00,000 - ₹ 52,80,000

    Job Description:As a seasoned professional, you will be responsible for driving digital transformation by enhancing our systems, managing upgrades, and implementing end-to-end automation using Power Platform solutions.This role requires a deep understanding of D365 Finance & Operations modules and architecture, as well as proven experience integrating D365...