Site Reliability Engineering Manager

Job Title: Site Reliability Engineering Manager

Job Summary:

We are seeking an experienced and dynamic Site Reliability Engineering (SRE) expert to oversee the reliability, scalability, and performance of our systems. As a SRE Manager, you will play a pivotal role in establishing and implementing SRE practices, leading a team of engineers, and driving automation, monitoring, and incident response strategies.

About The Role:

• Reliability & Performance: Ensure high availability and reliability of critical services by proactively identifying and resolving performance bottlenecks and system inefficiencies.
• Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to ensure business requirements are met.

• Incident Management & Response: Establish and improve incident management processes and on-call rotations to ensure seamless integration of monitoring and alerting systems across teams.
• Lead incident response and root cause analysis for high-priority outages and drive post-incident reviews to ensure actionable insights are implemented.

• Automation & Tooling: Develop automated solutions to reduce manual operational tasks and enhance system observability through metrics, logging, and distributed tracing tools.
• Optimize Continuous Integration/Continuous Deployment (CI/CD) pipelines for seamless deployments and automate infrastructure provisioning using infrastructure-as-code tools.

• Collaboration: Partner with software engineering teams to improve the reliability of applications and infrastructure and work closely with product/engineering teams to design scalable and robust systems.
• Ensure seamless integration of monitoring and alerting systems across teams and promote a culture of reliability and performance within the organization.

• Leadership & Team Building: Manage, mentor, and grow a team of SREs and promote SRE best practices throughout the organization.
• Drive performance reviews, skills development, and career progression for team members and foster a collaborative environment that encourages knowledge sharing and innovation.

• Capacity Planning & Cost Optimization: Perform capacity planning and implement autoscaling solutions to handle traffic spikes and optimize infrastructure and cloud costs while maintaining reliability and performance.

Required Skills & Qualifications:

• Technical Expertise:
• Experience with cloud platforms (AWS / Azure / GCP) and Kubernetes.
• Hands-on knowledge of infrastructure-as-code tools like Terraform/Helm/Ansible.
• Proficiency in Java.
• Expertise in distributed systems, databases, and load balancing.
• Monitoring & Observability: Proficient with tools like Prometheus/Grafana/Elastic APM.
• Understanding of metrics-driven approaches for system monitoring and alerting.
• Automation & CI/CD: Hands-on experience with CI/CD pipelines (e.g., Jenkins/Azure Pipelines).
• Skilled in automation frameworks and tools for infrastructure and application deployments.
• Incident Management: Proven track record in handling incidents, post-mortems, and implementing solutions to prevent recurrence.

• Leadership & Communication Skills:
• Strong people management and leadership skills with the ability to inspire and motivate teams.
• Excellent problem-solving and decision-making skills.
• Clear and concise communication with the ability to translate technical concepts for non-technical stakeholders.

Preferred Skills:

• Experience with database optimization/Kafka/messaging systems.
• Knowledge of autoscaling techniques.
• Previous experience in an SRE/DevOps/infrastructure engineering leadership role.
• Understanding of compliance and security best practices in distributed systems.

Benefits:

• Opportunity to Build & Scale Reliable Systems: Be a key driver in building and scaling reliable systems in a fast-paced environment.
• Cutting-Edge Technologies: Work with cutting-edge technologies and influence the evolution of the infrastructure.
• High-Impact Leadership Role: Lead a high-impact team and foster a culture of reliability and innovation.