
Retail Engagement Specialist
4 days ago
Upon arrival, greet consumers and offer support to understand their preferences.
Display products and services offered by the store, highlighting features and benefits.
Provide clear information about products, including pricing and specifications.
Assist customers with wrapping and bagging items purchased.
Acquire customer details, creating a unique customer code.
Give cashiers pricing data and product weights for efficient payment.
Update sales records in software systems, maintaining control over assigned counters.
Report daily activities to Store Managers and discuss other needs.
Key responsibilities include adhering to customer satisfaction standards, following policies and protocols.
Required Qualifications:
Degree or equivalent in any stream is preferred.
Familiarity with customer service principles and processes is essential.
Relevant product knowledge is necessary for success.
Previous experience in retail, customer service, or sales environments is beneficial.
Key Skills and Competencies:
Effective communication skills in Hindi/Odia/English are required.
Customer-centric orientation is vital.
Patience and adaptability are crucial.
Stress tolerance and high energy levels are necessary.
Integrity and accountability are expected.
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