Technical Support Specialist

10 hours ago

Davangere, Karnataka, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

Are you a problem-solver with excellent communication skills? We are seeking a dynamic technical support representative to handle inbound calls in a fast-paced, collaborative environment.

Job Summary

This is an exciting opportunity for a customer-focused professional to provide exceptional service and support to our valued customers. If you have a passion for helping others and are skilled at resolving complex issues, we want to hear from you

Key Responsibilities
  • Respond to customer inquiries via phone, demonstrating patience and empathy while ensuring timely resolutions.
  • Develop and maintain in-depth knowledge of our products and services to deliver accurate information and effective solutions.
  • Collaborate with internal stakeholders to achieve business objectives and drive process improvements.
Requirements
  • Proven experience in a call center or customer-facing role, with a track record of delivering exceptional service and resolving complex issues.
  • Superior English communication and interpersonal skills, both written and verbal.
  • Ability to multitask, work under pressure, and adapt to changing priorities.
  • Flexibility in schedule, including extended or extra shifts as needed.

We offer a comprehensive compensation package, paid time off, training, and ongoing development opportunities to support your growth and success.

What We Offer

We believe in investing in our employees' growth and well-being. Our benefits include:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Paid time off and holidays
  • Ongoing training and development opportunities

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