Customer Service Ambassador

1 week ago


Jaipur, Rajasthan, India Accor Full time

At Accor, we are a global hospitality leader committed to creating unforgettable experiences for our guests. We invite you to be a part of our journey as a Customer Service Ambassador.

Job Summary

We seek an exceptional individual with outstanding customer service skills to join our team. As a Customer Service Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome and valued. Your primary responsibility will be to provide top-notch front desk services, including check-ins, check-outs, and administrative duties.

About Us

Accor is more than just a hospitality company – we're a community of passionate individuals dedicated to delivering exceptional experiences. We believe in embracing diversity and inclusivity, fostering a culture where everyone can thrive.

The Ideal Candidate

We're looking for someone who shares our passion for delivering world-class service. If you have a genuine interest in helping others and making a difference, this role might be perfect for you. Key responsibilities include:

  • Greeting guests upon arrival and making them feel at home.
  • Efficiently managing check-ins and check-outs, ensuring seamless transitions.
  • Providing expert guidance on hotel amenities and local attractions.
  • Coordinating with bell service and staff management to ensure seamless operations.
  • Responding promptly to guest inquiries and resolving issues efficiently.
  • Staying up-to-date with hotel information, events, and promotions to provide informed recommendations.

What You'll Gain

As a Customer Service Ambassador, you'll enjoy a competitive salary range between $45,000 - $60,000 annually, commensurate with experience. Our comprehensive benefits package includes health insurance, retirement plans, paid time off, and opportunities for professional growth and development. Join us and discover a dynamic work environment that's equal parts challenging and rewarding.



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