Senior Site Operations Coordinator
1 day ago
**Job Overview**
We are seeking an experienced professional to oversee the end-to-end operations of a cafeteria site in Bengaluru, ensuring high standards of food quality, customer satisfaction, and operational efficiency.
Key Responsibilities:
- Operational Management
- Supervise daily cafeteria operations including food preparation, service, and cleanliness.
- Ensure compliance with food safety and hygiene standards.
- Team Leadership
- Manage and train staff members.
- Schedule shifts and allocate tasks to ensure smooth functioning.
- Foster a positive and productive work environment.
- Customer Experience
- Address customer feedback and resolve complaints promptly.
- Ensure consistent quality and presentation of food items.
- Promote menu items and seasonal offerings to boost engagement.
- Financial Oversight
- Track sales, cash handling, and POS operations.
- Prepare and submit regular reports.
- Monitor budget adherence and cost control measures.
- Compliance & Safety
- Ensure adherence to local health regulations and company policies.
- Conduct regular audits.
- Maintain documentation for inspections and certifications.
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