Senior CRM Business Solutions Specialist

1 week ago

Chennai, Tamil Nadu, India beBeeAnalytics Full time ₹ 15,00,000 - ₹ 20,00,000

**Job Overview**

As a Senior CRM Analytics professional, you will be responsible for developing and maintaining complex business processes in Salesforce CRM Analytics and other Salesforce platforms.

**Key Responsibilities:**

  • Design and develop solutions for complex business processes in Salesforce CRM Analytics and other Salesforce platforms.
  • Collaborate with cross-functional teams to deliver projects on time and within budget.
  • Develop and maintain required documentation for solution delivery.
  • Provide support to team members in troubleshooting, debugging, and resolving issues during development, testing, and production support.

**Requirements**

Essential Skills and Experience:
  • Bachelor's degree or Master's in Computer Science/Information Technology/Electronics and Communication Engineering or any relevant discipline.
  • At least 7 years of hands-on expertise in designing and developing solutions for complex business processes in Salesforce CRM Analytics and other Salesforce platforms.
  • Proven experience in Salesforce CRM Analytics or Tableau Analytics design and development.
  • Strong experience in working with CI/CD frameworks in Agile delivery model on Salesforce projects: VSCode, SFDX, Git, JIRA, Jenkins, or Flosum/Copado/Gearset etc.
  • Strong proficiency in Secure coding, Sharing Architecture.
  • Proficiency in Application integrations using Salesforce APIs (SOAP, REST, Bulk, Metadata, Event Driven Architectures) with other cloud and on-premise applications.
  • Expert in recommending and applying appropriate design and integration patterns based on business requirements.
  • Proficiency in designing and optimizing data models on Salesforce platform.
  • Certified Salesforce Platform Developer I.
  • Expert in managing multiple environments and deployment across environments (sandboxes, production, change sets etc.)
  • Expert in data maintenance with importing, exporting data, backup & restore.
  • Experience in analyzing business needs, designing, estimations, and demos.
Preferred Skills and Experience:
  • Salesforce Platform Developer II certification.
  • One or more of Salesforce Architect level certifications.
  • Marketing Cloud, NodeJS, Angular, React, Jest etc.
  • Integration platforms experience: Dell Boomi, MuleSoft, Informatica etc.

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