
Auto Damage Assessment Specialist
1 week ago
We are seeking a skilled and experienced Auto Damage Claims Assessor to join our dynamic team. As a critical link between customers, repair teams, and operational scheduling, you will ensure fast, accurate assessments and high conversion rates from leads to bookings.
Key responsibilities include:
- Assessing vehicle damage remotely using submitted photos and/or video footage.
- Identifying required SMART repair work, including minor dents, scuffs, scratches, paint damage, and alloy wheel damage.
- Ancurately preparing repair quotes using internal systems and pricing matrices.
Our ideal candidate will have prior experience in vehicle damage assessment, quoting, or SMART repair industry, with strong knowledge of minor vehicle damage types and SMART repair capabilities. They will also be familiar with estimating tools or internal quoting platforms, possess excellent attention to detail and communication skills, and be able to interpret images and assess damage severity and repairability.
Additional requirements include:
- Experience working in a fast-paced, target-driven environment.
- Competency with CRM tools, job management systems, and email communications.
- Proven ability to handle customer queries and close sales over the phone or digitally.
This is an exciting opportunity for an experienced Auto Damage Claims Assessor to take on a challenging role and contribute to our company's continued growth and success.
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