High-Quality Transcription Expert
1 day ago
We are a leading recruitment partner for various MNCs and Indian Corporates across India. Synergy Plus Business Consulting Group, a reputable name in the industry, is currently seeking skilled transcription specialists to join our team.
Compensation: The selected candidates can expect a competitive salary of ₹60,000 - ₹75,000 per month.
About the Role:
As a transcription specialist, you will be responsible for delivering high-quality voice and non-voice transcription services in Spanish and English. You will work on a daily volume of tasks, ensuring that all work meets established quality standards and service-level agreements (SLAs).
Key Responsibilities:
- Transcription Services: Perform accurate voice and non-voice transcription tasks in Spanish and English with a focus on quality and attention to detail.
- Task Management: Handle daily volumes while meeting SLAs and quality standards.
- Record Maintenance: Keep accurate records of daily work by updating trackers to reflect progress and work completed.
- Time Management: Demonstrate excellent time management skills to efficiently handle assigned tasks and deadlines.
- Escalation Protocol: Identify potential SLA or quality issues early and escalate them in a timely manner to the manager or lead.
- Confidentiality: Maintain strict confidentiality regarding work scope, details, and sensitive information.
Requirements:
- Language Proficiency: Mid to advanced proficiency in Spanish and English (both written and spoken)
- Technical Skills: Good working knowledge of MS Excel
- Soft Skills: Excellent organizational, time management, and communication skills. Ability to work independently and handle multiple tasks effectively.
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