Lead AI Security Specialist

4 days ago

Bengaluru, Karnataka, India beBeeExpert Full time ₹ 1,80,00,000 - ₹ 2,16,00,000
Job Overview

This is an exciting opportunity to be at the forefront of ensuring the safe and effective adoption of AI in enterprises.

As a senior technical support engineer specialising in AI Access Security and SaaS Security, you will be responsible for guiding customers through the complexities of GenAI app adoption while maintaining robust security postures.

Your expertise will empower customers to unleash the promise of GenAI apps, leveraging cutting-edge technologies while keeping their environments secure.

  • Provide advanced technical support to customers and partners, particularly in the areas of AI Access Security and SaaS Security.
  • Troubleshoot and resolve complex issues related to the safe adoption of GenAI apps and the protection of SaaS applications.
  • Offer best practices and configurations to optimise security solutions for our customers.
  • Manage and resolve support cases efficiently, ensuring timely follow-up and resolution.

Key Skills and Qualifications

We are looking for someone with a strong background in network security technologies and experience with remote access VPN solutions, IPSEC, PKI, SSL, TCP/IP, and authentication protocols.

In-depth knowledge of security services, including IDS, IPS, Firewalls, and network debugging across mixed media and protocols, is also essential.

Why Join Us?

Palo Alto Networks is a leading cybersecurity company that protects our digital way of life. We take our mission seriously and are committed to enabling customer success by providing exceptional post-sales support.

As part of our Global Customer Support team, you will be instrumental in supporting the safe adoption of AI technologies and the secure use of SaaS applications.

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