Air Travel Expert

1 week ago

Thāne, Maharashtra, India beBeeExcellence Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Flight Specialist Role Summary

Our ideal candidate is a meticulous and fast-paced professional with a strong understanding of the travel industry and operations. This role requires excellent multitasking skills, attention to detail, and the ability to work independently.

Job Description:
  • Manage flight bookings, exchanges, cancellations, and ticket issuance via global distribution systems (GDS).
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver optimal outcomes for clients.
  • Act on passenger name records (PNRs) in line with defined service level agreements (SLAs) and ensure complete documentation across systems.
  • Ccoordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead debit memo management: investigate and respond to debit memos with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce debit memo occurrences through staff training, documentation, and process improvements.
  • Own business support plan (BSP) and air carrier reporting corporation (ARC) workflows with precision - from airline invoicing to reconciliation and reporting.
Required Skills and Qualifications:
  • 5+ years of experience in flight ticketing for high net worth individuals, travel agencies, online travel agencies, or corporate desks.
  • Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
Benefits:
  • Earn what you're worth. We believe excellence deserves to be matched - with a competitive salary that reflects your craft and contribution.
  • Build, don't just belong. As part of our founding team, you'll have real ownership, not just over what we create, but how we define the future of luxury travel.
  • Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, you'll operate in a space where excellence isn't requested- it's expected.
  • Be part of what's next. Join a future-forward team in a booming global industry- reshaping luxury with design, A.I., and intuition, where your role and impact grow as we do.
  • Work where the details delight. Health insurance? Yes. Freshly cooked meals? Always. A state-of-the-art office with amenities such as a tennis court, jogging track, and other perks.

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