
Chief Data Operations Manager
3 days ago
We are seeking a seasoned leader to oversee our team of data engineers, ensuring the smooth operation of financial systems and applications.
About the Role:This key position is responsible for people management, delivery oversight, and operational excellence. The manager will ensure that financial systems run smoothly, reliably, and in alignment with business needs.
Key Responsibilities:- Team Leadership: Manage a team of engineers, providing coaching, feedback, and career development support.
- Delivery Oversight: Ensure project deliverables and operational commitments are met on time, with high quality and compliance.
- Operational Management: Oversee the smooth running of Accounting and Finance platforms, ensuring adherence to service level agreements for availability, reliability, and data accuracy.
- Incident & Problem Management: Ensure effective resolution of incidents; coordinate root cause analysis and track corrective actions.
- Process Adherence: Ensure the team follows established engineering and operational best practices (code reviews, change management, monitoring, compliance).
- Resource Allocation: Assign work across the team, balancing project and operational demands.
- Reporting: Track and report on team progress, system performance, and operational metrics to senior leadership.
- Continuous Improvement: Identify opportunities for process automation, tooling improvements, and efficiency gains.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent experience).
- 7-10 years of experience in technology roles, with 2–3 years in people management of engineering or operations teams.
- Experience managing delivery of technical projects or supporting mission-critical systems.
- Familiarity with financial systems, accounting platforms, or financial data pipelines.
- Strong understanding of operational practices including incident, problem, and change management.
- Solid communication and organizational skills with the ability to partner with both technical teams and business stakeholders.
Mandatory Skills:
- Data engineering expertise, responsible for building scalable data pipelines for financial systems.
Benefits:
- The opportunity to lead a team of skilled professionals and contribute to the success of our organization.
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