Quality Excellence Manager

4 days ago


Dindigul, Tamil Nadu, India beBeeQuality Full time ₹ 15,50,000 - ₹ 2,02,50,000

Job Title: Quality Excellence Manager

We are seeking a seasoned professional to spearhead our quality initiatives. As a key member of the team, you will be responsible for driving strategic quality planning, implementation, and continuous improvement across projects/programs.

Key Responsibilities:

  • Define and track software quality metrics, manage deviations, ensure compliance, conduct audits, and oversee QA KPIs to drive continuous performance improvement.
  • Maintain complaint/non-conformance processing, monitor risk, analyze problem logs, and apply best practices in development, testing, version control, and defect management.
  • Drive root cause analysis and facilitate effective corrective and preventative actions.
  • Collaborate across functions to drive quality excellence and deliver Delivery Assurance/Quality-related training.

Requirements:

  • 5 to 10 years of experience as a Delivery Lead or Quality Assurance and Quality Control Lead.
  • Sound understanding of SDLC processes and methodologies, including Agile/Kanban/Scrum.
  • Expertise in Quality Management activities, including audits and assessments.
  • Experience in implementing process maturity in a product/service environment.
  • Good knowledge and experience in IT service management operations.
  • Analytical, problem-solving, and decision-making skills along with effective communication.

Become part of a dynamic team committed to delivering exceptional quality results.



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