Senior Data Centre Infrastructure Specialist

3 days ago

Bengaluru, Karnataka, India beBeeDatabaseexpert Full time ₹ 5,00,000 - ₹ 8,00,000

Job Summary:

  • Provide technical support and expertise to the team on issues and problems faced in current delivery, if any.
  • Facilitate cross-functional interaction with product managers, domain experts, engineers, and consultants during solution build and design phases of new and existing deals and RFPs/RFIs/RFQs.

Key Responsibilities:

  • Assist and work with teams in support process enhancements and technology transformation themes to enhance model of operation and bring value to end customers.
  • Escalate data centre and compute-related delivery issues and assist team by driving technical solutions or assisting in building a bridge with OEMs to resolve issues on the ground.
  • Build competency across data centre technologies and create centre of excellence to act as first line of defence during critical incidents and transformation initiatives.
  • Interface with customer to understand delivery concerns, receive feedback on support quality, and derive models/solutions to improve operating model to be implemented within accounts.

Requirements:

  • Work effectively with diverse skill sets and personalities as a team player.
  • Collaborate and consult with users, system administrators, and systems programmers to overcome significant operational and/or technical issues.

Leadership Opportunities:

  • Mentor and teach less experienced team members preparing them for more responsibility while focusing on optimization and best practices.
  • Lead presentations to clients, upper management, and peers on database technology roadmap, architecture, engineering, and provisioning.
  • Manage completion of database administrator work, meeting deadlines, and providing deliverables to customers.
  • Serve as subject matter expert of all database related workflows and perform additional duties related to agile project management.
What We Offer
  • Opportunity to work directly with Project Managers to update project plans and communicate project status.
  • Participation in operating model activities related to product and service ownership.
  • Meet and communicate with stakeholders, document project definition, and provide direction and leadership in project estimates and sequencing.
  • Building, editing, and maintaining team backlog; prioritizing and documenting objectives for project sprints.

Keyword: DatabaseExpert

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