Soft Skills Training Specialist

5 days ago


Bengaluru, Karnataka, India Altisource Full time

Job Title: Soft Skills Training Specialist

Job Overview: As a Soft Skills Training Specialist, you will be responsible for developing and facilitating training programs to enhance the skills of our front-line associates.

Roles & Responsibilities:

  • Develop soft skill training programs for various business units, in consultation with department heads, including assessment and evaluation methods.
  • Partner with business units to outline deliverables, expectations, and risks, including specific training needs.
  • Assess training and development needs through various resources available.
  • Utilize various training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness.
  • Define ROI on every training program delivered.
  • Design training courses and content necessary to meet training needs.
  • Monitor and measure effectiveness of all training programs.
  • Act as a liaison with L&D and business units to ensure consistency with practices.
  • Contribute to process improvements and innovation in the L&D function.

Qualifications:

  • Excellent communication, presentation, and public speaking skills.
  • Critical thinking and persuasive skills.
  • Exceptional skills in connecting and influencing people.
  • Data-oriented/Excel knowhow.
  • Proactive and great sense of ownership.
  • Active collaboration.
  • Ability to work under stringent timelines and pressure.
  • Ability to prioritize relevant tasks/activities.
  • Flexibility to work in various shifts.

Eligibility:

  • Minimum 2 years of strong knowledge and experience with the soft skills training function.
  • Should be a graduate in any discipline.


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