Training and Development Specialist
4 weeks ago
Job Title: Lead Trainer, Learning and Development
Job Overview:
This position requires you to be responsible for facilitating classroom/virtual training programs, developing content, focusing on skills development for the front-level associates of the organization. Leading and managing intervention-based learning.
Roles & Responsibilities:
The job responsibilities entail:
- Work on soft skill training programs for various Business Units in the organization, in consultation with the department heads, including the assessment/evaluation methods.
- Partner with Business units to outline deliverables, expectations, and risks, to include specific training needs for them.
- Assesses training and development needs through training need identification through various resources available.
- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness.
- Define ROI on every training program delivered.
- Design training courses and content necessary to meet training needs.
- Monitor and measure effectiveness of all training programs.
- Act as a liaison with L&D and the business units to ensure consistency with practices.
- Contributes to process improvements and innovation in the L&D function.
- Be a team player and act in accordance with the organization's code of conduct always.
Qualifications:
Skillset Requirement:
- Excellent communication, presentation, and public speaking skills.
- Critical thinking and persuasive skills.
- Exceptional skills in connecting and influencing people.
- Data-oriented/Excel know-how.
- Proactive and great sense of ownership.
- Active collaboration.
- Should have the ability to work under stringent timelines and pressure.
- Ability to prioritize relevant tasks/activities.
- Flexibility to work in various shifts.
Eligibility:
- Minimum 2 years of strong knowledge and experience with the soft skills training function.
- Should be a Graduate in any discipline.
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