
Transformation Leader
2 weeks ago
Process Excellence Specialist
At our organization, we're seeking a highly skilled and experienced Process Excellence Specialist to drive continuous improvement initiatives across multiple sites and functions.
Key Responsibilities:
- Develop and implement process improvements using Lean/Six Sigma methodologies to enhance productivity and reduce waste.
- Lead transformational projects to adapt operations in line with evolving industry and market trends.
- Design and maintain end-to-end processes to ensure maximum efficiency.
- Track and report on Key Performance Indicators (KPIs) to measure process performance and project impact.
Requirements:
- Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles, with at least 5 years in US/UK Insurance operations.
- Proven expertise in project management, Six Sigma/Lean initiatives, process transformation, automation, P&L analysis, and continuous improvement.
- Technical Skills: Minitab, MS Excel, MS PowerPoint; experience in analytics and statistical problem-solving.
Preferred Qualifications:
- Master's Degree in Business Administration or related field.
- Certified Six Sigma Black Belt (mandatory).
Why Join Us?
We offer a dynamic work environment, opportunities for career growth and professional development, and a chance to make a meaningful impact on our organization's success.
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