Senior IT Infrastructure Manager

3 days ago

Navi Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title: IT Technical Lead

We are seeking a seasoned IT Technical Lead to join our organization. The successful candidate will be responsible for overseeing the day-to-day IT operations, including software and networking.

The ideal candidate will have excellent technical skills and experience in managing IT infrastructure, including LAN/WAN networks, servers, endpoint devices, and backup solutions.

Key Responsibilities:
  • Manage and maintain the overall health of our IT infrastructure, ensuring high uptime and performance.
  • Implement and oversee initiatives involving IT Asset Management (ITAM), cybersecurity, infrastructure upgrades, and video conferencing systems.
  • Monitor, manage, and support LAN/WAN networks, servers, endpoint devices, and backup solutions.
  • Coordinate with central IT teams for firewall, switch, antivirus, and other critical IT services.
Regulatory Compliance:
  • Ensure strict compliance with 21 CFR Part 11, ISO 27001:2022, USFDA, NABL, GAMP 5, and GLP standards.
  • Support Computer System Validation (CSV) for laboratory applications and ensure documentation integrity.
  • Maintain software licensing, implement SAM (Software Asset Management), and track usage to avoid violations.
Lab Systems & Applications:
  • Provide hands-on support for lab-specific systems and devices like ELN, SDMS, Chromeleon, HPLC, GC, FTIR, PSA, UV, and Shimadzu systems.
  • Collaborate with lab personnel to troubleshoot and ensure smooth operation of analytical instrumentation software.
Project & Team Management:
  • Lead and mentor a team of IT engineers.
  • Prepare and submit daily/weekly reports on IT operations.
  • Track and implement IT-related Management of Change (MoC) and support ongoing business projects.
  • Manage SAP PR creation, coordination with procurement and finance, and monitor IT budgets.
Vendor & Contract Management:
  • Handle vendor coordination, contract renewals, and SLA compliance reviews.
  • Oversee bandwidth, networking, and end-user computing service contracts.
Documentation & Training:
  • Maintain IT documentation and change management logs in line with compliance.
  • Design and conduct internal IT training for users and team members on systems, processes, and best practices.

Required Skills & Qualifications:

  • 10+ years of experience in IT operations and management.
  • Excellent technical skills, including network architecture, cloud computing, and cybersecurity.
  • Strong leadership and communication skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a talented team of professionals.
  • Professional development and growth opportunities.

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