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Scheduling Learning Management Specialist

3 weeks ago


Navi Mumbai Mumbai City, India beBeeScheduling Full time US$ 80,000 - US$ 1,20,000

Learning Management Specialist

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  • This role provides scheduling services for Learning Shared Services, ensuring tasks are completed correctly and resource efficiencies are maintained. The specialist works closely with Delivery Services Management, Capability Management, and the Scheduling Team Lead to identify and escalate client issues; obtains and confirms instructor and facility availability, and adds and amends schedule information to client systems responding to changes via email or phone.
  • The specialist processes are defined to give step-by-step instructions on the interfaces, tasks, and parameters to apply to the schedule. Class schedules are typically published on client systems (Learning Management Systems).

Key responsibilities include:

  • Scheduling classes and workshops
  • Managing instructor and facility availability
  • Adding and amending schedule information
  • Collaborating with stakeholders to resolve issues

Required Skills:

  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Proficiency in LMS - SABA/Cornerstone and Ticketing Tool - ServiceNow

Benefits:

  • Opportunity to work with a dynamic team
  • Professional development opportunities
  • Competitive salary and benefits package

Other Information:

  • Tools required: LMS - SABA/Cornerstone
  • Ticketing Tool - ServiceNow