Jira Operations Specialist

1 week ago

Bengaluru, Karnataka, India beBeeAdministration Full time ₹ 20,00,000 - ₹ 25,00,000
Jira Administrator Role Overview

The role of a Jira Administrator plays a pivotal part in the efficient management and configuration of Jira environments to support project tracking, issue management, and agile workflows.

  1. System Configuration Maintenance: Establish and maintain Jira projects, workflows, permissions, and custom fields. Manage Jira user accounts and groups.
  2. Workflow Issue Management: Create and manage issue types, screens, and field configurations. Implement and maintain custom workflows tailored to project needs. Track and manage review cycles using Jira for various stages.
  3. Automation Scripting: Configure automation rules for notifications, transitions, and field updates. Utilize scripting tools and plugins to enhance Jira functionality.
  4. Reporting Dashboards: Develop dashboards and reports for stakeholders using Jira and integrated tools. Export and analyze EPIC-level data for planning and implementation tracking.
  5. User Support Training: Provide support to users on Jira usage and best practices. Conduct training sessions and create help documentation.

Mandatory Skills:

  • PowerBI
  • Tableau
  • UML diagrams
  • M365 Suites of Products
  • Design Thinking And Ideation Workshops
  • Jira Service Desk
  • Agile (Value-Driven Delivery)

This position offers a unique opportunity to work with cutting-edge technology and contribute to the success of our organization. If you are passionate about workflow optimization and process improvement, this could be an ideal fit for your skills and interests.

We value collaboration and open communication among team members. Our company culture emphasizes teamwork, continuous learning, and innovative problem-solving.

This is a challenging yet rewarding role that requires strong technical skills, attention to detail, and effective communication abilities. If you are up for the challenge and want to make a meaningful impact, we encourage you to apply.

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