IT Security and Support Professional
4 weeks ago
At Strategic Business Alliance Ltd, we're committed to fostering strategic partnerships and outsourcing solutions that drive business growth and innovation. Our Kolkata office is at the forefront of maintaining a cutting-edge, secure IT environment that supports our collaborative and dynamic work culture.
We're seeking an IT Security and Support Associate who is passionate about safeguarding digital assets and ensuring a seamless technological experience for our team.
Key Responsibilities:- Develop and enforce cybersecurity strategies to protect sensitive information and systems against cyber threats.
- Provide comprehensive desktop support to resolve hardware and software issues, ensuring operational efficiency and employee productivity.
- Create, revise, and uphold IT process documents, including security protocols, operational procedures, and best practice guidelines.
- Perform regular security assessments and audits to preemptively identify vulnerabilities and enforce corrective measures.
- Collaborate across departments to tailor IT support and security solutions that meet the diverse needs of our dynamic teams.
- Stay abreast of the latest in cybersecurity trends and technologies, ensuring our IT practices are ahead of potential threats.
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related fields.
- Demonstrable experience in IT support roles with a strong focus on cybersecurity and process documentation.
- In-depth knowledge of current cybersecurity practices, tools, and risk management.
- Exceptional problem-solving capabilities and the ability to manage multiple priorities in a dynamic environment.
- Strong interpersonal and communication skills, capable of conveying complex IT concepts in understandable terms.
- Relevant industry certifications will be viewed favorably.
If you're ready to take on this challenging and rewarding role, please submit your resume and a cover letter explaining your suitability for the position. We look forward to exploring how you can make an impact at SBA.
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